Frequently asked questions about using the service from overseas

Q: Regarding payment date and time
A: Even if you register from overseas, the settlement date and time will be calculated in Japan time, so please be aware of the time difference. For example, if you register for a 7-day free trial in London time, it will be as follows:

 

Date of registration

 

London time: June 4th 19:00

Japan time: June 5th 3:00

Free trial period

 

London time: June 4th to June 10th 15:59

Japan time: June 5th to June 11th 23:59

First payment

 

London time: June 11th 16:00

Japan time: June 12, 0:00

The monthly settlement date will be calculated based on the initial settlement date, and the same day each month will be the settlement date in Japan time.

 

Q: Will overseas credit cards be denominated in a foreign currency?
A: If you use an overseas credit card, the payment will be made in foreign currency at the exchange rate set by the credit card company.

Q: How can I change my billing to Yen?
A: If you would like to be billed in Japanese yen, please change your credit card to one issued in Japan. For more information, please contact your credit card company.